Tag: guided selling
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Walmart Opens Its Site to AI Shopping Agents, With Their Own Profiles and Approval Rules
Walmart plans to let AI agents shop its website from November 2026; Amazon has blocked agents from Perplexity and Meta. Each Walmart agent gets its own profile in the customer’s account, needs approval for every purchase unless given a spending limit, and connects through a gateway Walmart says keeps shopping history out of reach.
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A Mortgage Lender Is Using ChatGPT Ads to Educate Borrowers Before Speaking to a Salesperson
Mortgage Solutions Financial is running ChatGPT ads that explain loan options beneath the chatbot’s answer instead of pushing an application, so borrowers can talk through potential issues such as missed payments and credit problems before facing a salesperson. CMO Dawn Dawson is also testing sponsored agents that pass leads straight into HubSpot.
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Target’s App Now Takes a Photo Instead of a Search Term
Target has enhanced its shopping app with four AI features. The key addition is a photo search option, enabling users to upload images to find similar products. Other features include AI review insights that categorize reviews by themes, a Buy Again function for easy access to frequently purchased items, and Continue Shopping, which tracks recently…
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Lowe’s Says Mylow Users Convert at Three Times the Rate of Everyone Else
Lowe’s CEO told analysts that online shoppers who use its Mylow assistant buy at three times the rate of those who don’t, across more than 25 million questions. The company stops short of crediting AI for the quarter’s 15.7% online growth.
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Instacart Built One Grocery Assistant and Is Selling It Three Ways
Instacart has launched Clementine, an AI grocery assistant available to U.S. and Canadian customers, allowing for easy order creation based on plain-language requests or handwritten lists. With access to over 2 billion items and real-time inventory data from nearly 100,000 stores, customers can enjoy personalized meal suggestions. A Harris Poll shows over 80% of adults…
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Lowe’s Launches AI Sidekick for Store Associates
Lowe’s is rolling out Mylow Companion, the first large-scale AI assistant designed specifically for retail associates across its 1,700+ U.S. stores. Installed on sales floor devices, the AI tool gives quick access to product specs, inventory data, and project advice—making even new employees sound like seasoned pros. The initiative aims to boost customer service, accelerate…