Tag: fast casual
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AI Drama with a Side of Stroganoff
Noodles & Company gave fans more than just comfort food —they served up an AI-powered ad that doubles as a soap opera for the tastebuds. After the company put the popular Steak Stroganoff dish on hiatus, consumers voiced their displeasure and the brand tapped generative AI to dramatize actual complaints via short, theatrical scenes. Picture…
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IHOP and Applebee’s Turn to AI for Smarter Service
Applebee’s and IHOP’s parent company, Dine Brands, is bringing AI to the table—not just for customer-facing gimmicks, but to tackle real operational headaches. By leveraging Amazon’s Q generative AI, the company is rolling out a streamlined tech support system for its 300+ franchisees. Instead of hunting through manuals or waiting on hold, restaurant staff can…
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Just Salad’s AI: Your New Lunch Wingman
Just Salad is spicing up the lunch game by introducing a new AI-powered tool designed to help guests craft their perfect salad. This innovative feature allows customers to create a meal that aligns precisely with their individual preferences, making the process of building a personalized salad both efficient and enjoyable. The Salad AI tool operates…
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Shake Shack uses AI to drive sales via Reddit
Shake Shack recently launched an innovative ad campaign leveraging generative AI and Reddit. Partnering with Known, they deployed an AI chatbot dubbed “The Big Letbotski” to scan over 80,000 subreddits for relevant conversations around chicken sandwiches. The AI then crafted targeted ads based on trending phrases like “healthy lunch on Sunday.” This 10-day campaign successfully…
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Red Lobster launches “Cheddar Bay-I” – 30 AI generated songs inspired by fans
Red Lobster’s Cheddar Bay Biscuits are apparently one of its most popular dishes, and fans have been expressing their love for the treats via social media for a long time. So much so that the fast casual diner was able to train an AI engine to create 30 songs about the biscuits across a range…