Tag: hosp
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How Hilton and Wendy’s Are Using AI to Improve Customer Interactions
Hilton and Wendy’s are leveraging AI to streamline customer interactions, focusing on enhancing efficiency without compromising the human touch. Hilton uses AI to automate routine tasks like selecting the right hotel room photos and allowing guests to choose their rooms from a floor plan. This frees up time for more creative, customer-centric work. Wendy’s has…