Tag: best practices

  • Mastercard’s “Test Early, Scale Later” Playbook (No Shiny Objects Required)

    Mastercard’s “Test Early, Scale Later” Playbook (No Shiny Objects Required)

    Mastercard’s Cheryl Guerin (EVP, global brand strategy and innovation) lays out a simple operating system for emerging tech: get in early, learn fast, and only scale what earns its keep. As she puts it, “We test and learn within almost everything… We want to get in early, understand it, and then decide if it’s something…

  • Gen AI Boosts Productivity, But Can’t Turn Novices Into Experts

    Gen AI Boosts Productivity, But Can’t Turn Novices Into Experts

    Harvard Business School’s Iavor Bojinov and Edward McFowland III set out to test the workplace vibe we’ve all felt lately: “AI makes you feel like you can do anything. But can you do [a task] as well as people whose job it is?” In an experiment with 78 employees at IG Group, they looked at…

  • AI brain fry: What marketers need to know

    AI brain fry: What marketers need to know

    That wiped-out feeling after “saving time” with AI now has a label: AI brain fry—mental fatigue that comes from using and, more importantly, babysitting AI tools past your cognitive limit. Research cited from Boston Consulting Group and UC Riverside (published via Harvard Business Review) surveyed 1,488 full-time US workers: 14% reported AI brain fry overall,…

  • Why Your SEO Strategy Needs to Embrace AI and GEO

    Why Your SEO Strategy Needs to Embrace AI and GEO

    WPP’s chief AI officer Daniel Hulme makes a compelling case: SEO may not be dead, but it’s no longer the sun around which brand visibility orbits. As chatbots and personal AIs take charge of shopping behaviors, traditional keyword-centric strategies are losing relevance. Instead, we’re stepping into the era of Generative Engine Optimization (GEO), where a…

  • Inside Honeywell’s Six-Chapter AI Strategy for Growth

    Inside Honeywell’s Six-Chapter AI Strategy for Growth

    Honeywell’s approach to generative AI isn’t just structured—it’s scripted. With a six-chapter AI framework rolled out across all business units, the company has turned AI from a tech experiment into standard operating procedure for all 100,000 employees, from HR to engineering. Tools like “Honeywell GPT” and a virtual assistant named Red are already boosting productivity…

  • YouTube Launches AI-Powered Creative Guidance

    YouTube Launches AI-Powered Creative Guidance

    YouTube is aiming to help agencies and advertisers deliver more effective campaigns powered by AI recommendations trained on the platform’s published best practices, dubbed ABCDs or attention, branding, connection and direction. The tool will also recommend adjustments if the video does not adhere to those best practices. YouTube has developed a new creative guidance tool that uses…

  • Words of Wisdom on Innovation from Pepsi CMO

    Words of Wisdom on Innovation from Pepsi CMO

    That’s the game now. Learn fast. Learn constantly. Ask questions. Experiment. And hypothesize for what it could all mean in the future. That way when the future is finally here, you’ll be ready.